Privacy Policy

1. Information We Collect

• Account details: name, email, mobile number, and profile image (where applicable).
• Authentication data: SSO provider tag (Google, fb, x, direct) and session metadata.
• Device/session data: device ID, user-agent, IP address, token timestamps.
• Feedback data: name, email, and comments submitted through feedback forms.

2. How We Use Data

• To authenticate users through SSO and SMS OTP flows.
• To protect account sessions and detect suspicious access patterns.
• To provide template, invitation, and website customization services.
• To respond to support and operational requests.

3. SMS OTP Processing

Mobile OTP verification is processed via Twilio Verify. Your mobile number is shared with Twilio only for authentication and verification delivery.

4. Cookies and Local Storage

We use local storage/session mechanisms for device-linked authentication and active session management. Clearing local storage may sign you out from device-based sessions.

5. Data Sharing

We do not sell personal data. We share data only with necessary service providers for core functionality, such as authentication and communication services.

6. Data Retention and Security

We retain data for account continuity, legal compliance, and security operations. Reasonable technical and organizational safeguards are applied to protect stored data.

7. Your Rights

You may request correction or deletion of account details, subject to legal and operational constraints. For requests, contact support.

8. Contact

Privacy and data requests can be sent to support@snigdhainvitations.com.